Best Practices (Part 2 of 6): Project Stakeholder Classification

Posted by Peter on Jun 11 2008 | Tools and Techniques

This is the second in a series of six articles to discuss Best Practices in Project Stakeholder Management, using the I-C-E cube model:

  1. Identify
  2. Classify
  3. Expectations
  4. Influence
  5. Communicate
  6. Evaluate

2. PROJECT STAKEHOLDER CLASSIFICATION

The list of project stakeholders can be very large, so we need to partition the list in a way that helps us to manage each stakeholder or group. One strategy is to map out all the stakeholders on your project and partition them according to their:

INFLUENCE (“the ability to control or affect the actions, beliefs and attitudes of other people”) and:
INTEREST (“the state of being responsible, affected, involved, concerned, attentive curious”).

After considering all the classifications, you will be able to plot the stakeholders in a grid similar to the example below:
Classification

A further dimension can also be added by considering people’s level of support for your project. Assess their motivation, and fit them in to one of these categories:

  • Allies
  • Supporters
  • Neutral
  • Reluctant
  • Opponents

This exercise can be done using a flipchart and a few coloured pens, or on a spreadsheet.

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